# How are AI conversations counted?

> One visitor's chat is one conversation, follow-ups are free, and past the monthly limit the widget answers with docs search.

An AI conversation is one visitor's chat. Follow-up questions in the same chat are free.

Growth includes 2,000 AI conversations a month, shared by every bot in the workspace. Past the monthly limit, the widget answers with docs search, matching articles from your help center, until the next month. There is no fee per answer.

See [Plans, trial, and billing](https://help.usedocs.app/plans-and-trial).